Frequently Asked Questions (FAQ)

Yes, we provide a shuttle to and from the terminal as long as book the Indoor Parking with Shuttle or the Outdoor Parking with Shuttle, and you arrive at the parking lot by 2:00. If you arrive at the parking lot later than 2:00 you will have to pay the $25 late shuttle fee. We have to charge this fee because we are charged every time we enter The Port. Shuttle IS NOT included in the Discounted Outdoor Parking W/No Shuttle.

This depends on your personal preference, most customers bring their luggage with them when they park. 

Once you have departed the ship, you go to our designated pick-up/drop-off location. Our terminal representative will be at our station to greet you. We make it easy to find and your driver will go over it clearly with you.

If you booked the Discounted Outdoor Parking W/No Shuttle, you will need to Uber, Lyft, or Taxi back to your vehicle. 

Our shuttles are there waiting before the ship begins debarkation. You will not experience a long line or a long wait before a shuttle arrives.

Under usual circumstances, during our busy hours (between 9am – 1pm) our shuttles typically leave within 3-5 minutes. Between 1pm and 2:00pm we slow down and you may experience a longer waiting period. Due to the fact we are charged $25 each time our shuttles enter the terminal, our shuttles wait 30 minutes or until full before leaving. By doing this, we can keep our rates lower for our customers. The average wait for a shuttle to fill is about 15 minutes.

Our parking lots that include the shuttle are just a few blocks from the cruise terminal, it is a 3-5 minute shuttle ride. Our Discounted Outdoor Parking Lot is about 4-5 miles from the cruise terminal, so you will need to Uber, Lyft, or Taxi to and from the cruise terminal. 

Port Parking no longer offers the park and walk option. 

We service ALL cruise ships leaving out of Galveston Harbor including the Disney cruise line.

YES! Tag every piece of luggage including your carry-on and be sure to write your cell phone number on it. Luggage can be lost, left behind, or accidentally picked up by another customer before you get the terminal. It’s highly recommended to do this the night before your departure date.

Parking check- in begins at 9 am and our last shuttle leaves at 2:00 pm.

Yes, we accept cash or card at our facility. No checks please. We also accept all major credit cards when you make a reservation on our website.

Yes, we offer handicap parking in which minimal walking is required to our shuttle area.

Yes, we have a wheelchair accessible ramp and wheelchair lifts in our shuttles.

Absolutely. We are a large facility with oversize spaces and plenty of room to maneuver your vehicle. If you have an oversized vehicle or dual wheel truck, we have you covered. NO RV'S, please call us ahead of time to discuss the details parking your 3/4 ton or 1 ton truck.

We highly recommend you make a reservation to guarantee you have a parking spot the day of your cruise. We suggest you make your reservation as soon as you can.

No worries, we can look your reservation up with your name.

How do I make a reservation?
By visiting portparking.com or clicking the button below, you’re also welcome to call 855-435-PORT (7678) to make your parking arrangements.

Make A Reservation

You park your own car but we will show you were to park it.

Tipping is completely up to you. It is customary to tip those who assist with your luggage and your driver.

No, you hold on to your keys. Your car will not be moved from the spot it’s parked in nor will anyone block your vehicle in.

If you need to cancel your reservation, you must send an email to manager@portparking.com 48 hours before your departure date. Please note there is a $25 cancellation fee. There is no refund no shows.
Port Parking is not responsible for damaged bags or broke items.

As soon as you are aware you will not be boarding the ship, please call us. We will make arrangements for you to pick up your vehicle . Unfortunately, most private parking facilities including us do not refund denied boarding. Be sure you have all proper documentation to board the ship.

If your luggage has your phone number on it, we will call you immediately. However, if it does not you will need to call us at 855-435-PORT (7678).

Under usual circumstances, it’s rather quick. We suggest you arrive 1 hour before you want to be at the terminal to be on the safe side.

You need to book 2 separate reservations for outdoor parking only, and call us on the day you are cruising at 8:30 am to let us know you are bringing a trailer. FYI-you may have to disconnect.

People Also Ask

The most convenient place to park for a cruise leaving out of Galveston is at Port Parking - located at 202 Harborside Drive at 37th st. Here you have options for indoor and outdoor parking available. 

You can leave your car at the port, however, the best place to leave your car is at Port Parking Cruise Parking. Here you have a choice of parking your car in an indoor, secure facility along with a complimentary shuttle to take you and your luggage to the ship as well as bring you back to your car once your cruise ship has returned. 

Many people with Royal Caribbean enjoy the luxury of parking their cars indoors. The price varies depending on the length of the cruise for Royal Caribbean, indoor or outdoor, or covered and non-covered parking, and if you are walking to the terminal with your luggage or taking a shuttle. This can range from $11 per day to $25 per day. 

Many people sailing out with Carnival enjoy the ease of parking their cars indoors. The price varies depending on the length of the cruise for Carnival, indoor or outdoor, or covered and non-covered parking, and if you are walking to the terminal with your luggage or taking a shuttle. This can range from $11 per day to $25 per day. 

It varies depending on the length of the cruise, indoor or outdoor, or covered and non-covered parking. This can range from $11 per day to $25 per day. 

Carnival Cruise uses Galveston Cruise Terminal 1 when coming in and out of Galveston. In 2010, Carnival worked with the Port of Galveston to expand on the terminal to make it more user friendly, expanding the capacity and since then, sailing out of Galveston has improved for cruisers! Parking for Carnival Cruise has never been easier since Port Parking is so close to Terminal 1. 

Cruises sail out of the cruise terminals in Galveston located on Harborside. Currently, there are two terminals that host Royal Caribbean and Carnival Cruise lines mostly, with Disney Cruises in that also come in November and December. There will be a third terminal available in 2023. 

Ask Us a Question
Contact Port Parking Today!

Fields marked as * are required.

THAT’S RIGHT… Available Shuttles